Sunday, May 28, 2017



What is a Universal Service Surcharge?


The Federal Communications Commission (FCC) and Congress recognize that telephone service provides a vital link to emergency services, government services, and surrounding communities. To help promote telecommunications service nationwide, the FCC, as directed by Congress, developed the Federal Universal Service Fund. There are four components to the Federal Universal Service Fund. They are:
  • Low-Income. This program provides telephone service discounts to consumers with qualifying low-incomes.

  • High-Cost. This program provides financial support to companies that provide telecommunications services in areas of America where the cost of providing service is high.

  • Schools and Libraries. This program helps to ensure that the nation’s classrooms and libraries receive access to the vast array of educational resources that are accessible through the telecommunications network.

  • Rural Health Care. This program helps to link health care providers located in rural areas to urban medical centers so that patients living in rural America will have access to the same advanced diagnostic and other medical services that are enjoyed in urban communities.
  • Why is my first bill so high?


    Your first bill may have the connection fees and it will be for more than one month of service since your local service charges are billed in advance.

    What is a Telephone Assistance Surcharge?


    This is a state-mandated surcharge that enables a program to lower the cost of local phone service for persons who have a disability and meet income guidelines or who are at least 65 years of age and meet income guidelines.

    What is a Single Line Subscriber Access Charge?


    This is a fee that the Federal Communications Commission allows local phone companies to charge for recovery of a portion of the costs of completing long distance calls on their local networks. This is sent to a Federal pool and then distributed.

    What is a 911 charge?


    A fee assessed by the state and sent to the county to pay for 911 emergency services for the state of Minnesota.

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